new star matka
new star matka
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This app is available for your device
new star matka
This app is available for your device
Contact
+91 8389566081
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the new star matka?
To log in, open the app and enter your registered mobile number. A one-time password (OTP) will be sent to verify your identity. Once verified, you can easily log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP within the given time, try clicking on "send OTP" again. If you still encounter issues, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, log in with the same active number. If your number has changed, submit your correct KYC (Know Your Customer) details via email to our customer support for assistance with transferring your account. This will enable a smooth account transition.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the existing app from your device. After uninstalling, download the latest version of the app from the app store. This should allow you to log in and play the updated app without any issues.
Q1: What is the minimum withdrawal amount in the new star matka?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, not including any bonus amounts collected. This means you can only withdraw your genuine gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, some payments may experience delays, requiring users to wait up to 24 hours for processing. This waiting period can be longer than the standard processing time due to unforeseen delays.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games using the bonus amount. The bonus funds themselves remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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